Exchange & Return Policy

We want you to be completely satisfied with your online purchase. If you change your mind for any reason, we’ll gladly accept a return of any full priced or sale item (not above 30% discount) subject to the following conditions:

  • The item must be returned within 5 days (if you live in Vietnam); 10 days (if you live outside of Vietnam) from the day you receive it. We suggest all items are tried on as soon as they are received to ensure you are able to return items within this timeframe.
  • Items must be returned in original condition, unworn, unaltered, unwashed, and with their tags attached.
  • If you have received a gift with purchase during a promotion, the gift must also be returned otherwise the value of the gift will be deducted from your refund.

Please note, should we identify unreasonable patterns of returns or purchase, or use of garments for the creation of content for personal or professional gains, we may restrict or refuse future orders. 

Items that have been altered upon request by customers won’t be able to exchange or return.